PAWNBROKING at Miltons (Liverpool) Ltd, M.S.Milton Ltd and S.S.Milton Ltd

SHORT TERM, SECURED BORROWING AVAILABLE IN MINUTES – that’s all pawnbroking is.

Whether you need £50 for a surprise gas bill, or you’re a property developer who needs £10,000 to clinch a deal, we can help.

Each of the four stores served by this website has private facilities and offers immediate service, so you can normally leave with your cash in minutes.

Which company am I dealing with?   Click here to see which company serves which location. Pawnbroking service is available only in-store, in person.

CASH LOANS are advanced against the security of the following:

  • Gold and platinum jewellery
  • Diamond and gemset jewellery
  • Prestige watches, especially Rolex

QUICK AND STRAIGHTFORWARD  Goods are usually valued, the loan agreed and your cash paid out within 10 minutes (larger sums by bank transfer, soon after). Unlike loans from a bank, there are no “appointment,” “booking” or “set-up” fees, nor any external credit-check.

FLEXIBLE  Our pawnbroking loans are 7 months in duration but include the very popular options to redeem/repay or reduce the loan, or make part-payments, as soon as you wish. There is even the option to take out a new loan at the end of the 7 months, though it should be stressed that pawnbroking is best used as a short-term credit solution. If you wish to take out a new, consecutive loan we will suggest alternatives or that you at least try to borrow a smaller amount. Advice on making part-payments and consecutive loans can be found below.

SECURE  All watches and jewellery taken as security for loans are held in high security safes for your peace of mind.


gold silver jewellery pawnbroking

EXPERT  Our four stores are managed and staffed extensively by specialists with qualifications in jewellery retailing, valuation & pawnbroking:

Our pricing structure is consistently controlled and adjusted by a team including two N.A.G Registered Valuers (respectively a Fellow and a Member of the IRV, authorities in many forms of jewellery), a number of N.A.G. R.J.Dips / P.J.Dips (including a Greenough Trophy winner) and four designated watch specialists, who concentrate on Rolex but also have previous Main Agent experience with Breitling, Omega and other brands. From their professional experience and the sales of millions of pounds of jewellery and watches that they oversee every year, this team has a sound grasp of what your items are worth on the open market and thus how much can responsibly be lent against them.

Our teams undergo constant training. Within ten months of its launch, thirty diligent pawnbrokers working at the three Miltons companies had obtained the NPA’s Certificate in Pawnbroking Excellence, a comprehensive course and series of examinations designed to increase expertise in Consumer Credit matters. The UK’s very first was awarded to our Managing Director, Haywood Milton in April 2015 – and it was “with distinction,” a rare accolade denoting an overall mark in excess of 90% (click here to view). By October 2015, half of those few UK pawnbrokers who had passed the NPA exams with Distinction worked at a Miltons company!

WANT TO BORROW A LARGE AMOUNT? We provide pawnbroking loans to all sorts of people: individuals, professionals and small / medium size business owners. With our resident specialists, sliding scale of charges (see below) and private client suites available without prior appointment, we don’t believe any pawnbroker in the North West is better placed to provide loans over £5,000 than we are! Ask for the personal attention of a store manager or, for sums in excess of five figures, you may wish to speak with a Director. We aim to treat every customer personally, professionally and fairly; only by looking after you can we remain in business for another hundred years.

For details of your nearest miltons pawnbroker, click here.

IDENTIFICATION New customers wishing to sell or pawn goods will now be asked for at least TWO forms of identification, to prove who they are, where they live and (if appropriate) their age. To see our in-store notice that provides examples of acceptable identification, click here. Returning customers who have not moved address may not need so much identification, but please call the relevant shop first to check. Images of customers will be recorded and retained (we are registered as Data Controllers with the ICO).

Representative Example :

Borrow £250 today… come back after four weeks and reclaim your jewellery for just £267.48

Total cost of credit in this example is £17.48

Representative APR 98.1 %

Compare that with how much the banks charge when you go overdrawn, or if you make a late payment on a credit card!

A loan like our example is charged at 6.99% per month, though we offer different rates for different sizes of loan. The rates are displayed opposite and in-store. These charges are the key factor in finding out how much interest you will pay, so if you’re thinking of using any other pawnbroker, check what they’ll be charging you. If they don’t show their charges as clearly as this, ask yourself why not!

Although your agreement is for seven months, our flexible contracts mean you can redeem / reduce your pledge at any time and even make part payments. In all instances, for the purposes of calculating the interest accrued, PART of a contract month shall be treated as a whole contract month; in practice, however, under the early settlement regulations we will often ask you for less than this if you return during the initial term of your contract.

Loan Interest per month
/ part of month
APR
£10,001 upwards 4.49 % 59.8 %
£5,001 – £10,000 4.89 % 65.6 %
£3,001 – £5,000 5.29 % 71.6 %
£2,001 – £3,000 5.59 % 76.1 %
£1,000 – £2,000 5.89 % 80.7 %
£801 – £999 6.29 % 86.9 %
£501 – £800 6.59 % 91.6 %
£10 – £500 6.99 % 98.1 %

cash loans gold silver diamonds miltons

More than one item? If you pawn more than one item on a single loan agreement you will not be able to redeem them separately. We advise pawning multiple items individually over two or more separate contracts, so that they may also be redeemed separately if this is desired. However, if this is not a concern and you wish to pawn multiple items under one loan agreement, the single, larger loan may incur a slightly lower rate of interest than multiple, smaller loans.

At Miltons we want to help our customers.  We are delighted to say that nearly 9 out of 10 pledges at Miltons are reclaimed, but pledgors must be aware that failure to repay the loan and interest will ultimately result in such security being sold. This is the last thing we or anyone wants to happen. If you have any worries about redeeming your jewellery, please call for our advice.

If we HAVE to sell an unredeemed pledge we will always try to realise the highest price possible for you, which in over 99% of cases means selling it by private treaty. We are allowed to deduct our reasonable “costs of sale” from the proceeds and in these circumstances the costs are set at 28% of the price realised. Unlike most pawnbrokers we have for many years published a detailed notice in-store explaining such costs of sale, which can be read even before a pawn agreement is first completed. A copy of the current notice may be seen here.

NPA member logo 2015

All three Milton companies are members of the National Pawnbrokers Association. In fact, among our directors are a currently-serving Council Member and a former President!

The NPA maintains a helpful website, www.thenpa.com   The NPA “Find a Pawnbroker” leaflet, which can be seen if you click here, contains a useful overview of the pawnbroking process.

In 2014 the NPA also produced a detailed leaflet looking in depth at the UK pawnbroking market. Some parts of it are now out of date or incorrect but it provides an interesting read nonetheless : click here to read it.

Miltons (Liverpool) Ltd, M.S.Milton Ltd and S.S.Milton Ltd are all separately Authorised and Regulated by the Financial Conduct Authority. This authorisation and regulation is limited to the provision of consumer credit related activities and excludes all other services offered by the companies described above. For details of all three companies, click on our FAQ

 

Primary_Authority_TS_logo

All three companies have also signed up to a special agreement under a scheme approved by the then-Business Secretary, the Rt. Hon. Vince Cable MP. This makes Miltons (Liverpool) Ltd, M.S.Milton Ltd and S.S.Milton Ltd all part of the Trading Standards Primary Authority scheme agreed between the NPA and Surrey County Council Trading Standards.

Gold_Standard_logo

We are also signed up to the voluntary, market-leading Gold Standard for buying in jewellery. This optional scheme was created by a number of leading trade bodies in order to help keep criminal activity out of reputable businesses. It is endorsed by the following :

GOLD_STANDARD_trade_logos

Miltons also helped found the Safergems Watch Register which works with all the UK’s police forces and of which we are regular users. Indeed, our Director takes the credit for the scheme’s logo, below! Update : from 2016 the Safergems Watch Register will be run by specialist checking service Checkmend, which should give the database even greater funding, credibility and effectiveness.

SAFERGEMS-watch-register-logo

CUSTOMER RESOURCES

> Click to view our in-store notice of Rates and Charges

> Click to view our in-store notice with examples of Acceptable Identification

> Click to view / download “Advice on making Part Payments on a pledge contract”

> Click to view our “Policy / Advice on Consecutive Loans”

> Click to view how we sell an unredeemed pledge (includes costs of sale)

> Click to view / download our “Debt Advice leaflet”

> Click to view our “Introduction to Treating Customers Fairly” document

HAPPY…or NOT HAPPY?  We want to hear about it :

We value all feedback, even if submitted anonymously, regarding our service in store, on the telephone or through this website. Simply email us on info@miltonsjewellers.com or contact us using any of the other methods listed on our Contact us  page. A senior member of the team will respond where appropriate, if you give us your own contact details.

Our business depends on looking after you, our clients. We hope you’ll never need it but we do have a comprehensive Complaints Policy. The Complaints Procedure is published both here and in-store . We are proud to report that we are not aware of a single complaint about us ever having reached either the National Pawnbrokers Association (www.thenpa.com) or the Financial Ombudsman Service (www.financial-ombudsman.org.uk).

> Click to view / download Complaints Procedure

> Click to view / download a Complaint Form

We’d much rather look after you fairly and with courtesy from the outset, just as you should expect. This thankyou card arrived in November 2015 and very much sums up the experience we would hope to provide:

happy_pawn_cust_SAFE

MEDIA We’re always happy to talk about proper pawnbroking, a most fascinating industry. Both our clients and the jewellery / watches that they bring to us can be quite varied, to say the least. While we won’t engage in the unnecessary fiction that is the modern “TV pawnbroker” (despite being asked several times), we have always been willing to engage in proper discussion and coverage of our trade.  Through the years we have appeared on TV programmes like the BBC’s “Breakfast Time” and “The One Show,” ITV’s “Granada Reports,” Channel 4’s “Big Breakfast,” BBC Radio’s “Jeremy Vine” & “Victoria Derbyshire” shows and many more. Here is an example from Liverpool’s Radio City (96.7) : the Pete Price Show from 11th October 2010 :

Click below to hear radio interview from 11th October 2010 :